Wednesday 6 November 2013

The Young and the Clueless

When you think of IT technicians, you usually think of one of two types:


There is the smart ass "know it all" type above, or the type below:


The "I'm not really interested in helping you" type.

The truth is, there is a lot more to IT than meets the eye! A lot of people don't actually know how much work it takes to get everything running smoothly. The hours, the blood, the sweat and the tears. Many a time I've had to let my lovely companion know that I will not be joining her for dinner because there is a big, lightly smoking crater where a server used to be. But to get back to my opening statement, there are actually four types of IT people, and I thought I'd enlighten the general public as to their functions:

The System Administrator:
This guy's only concern in life is system uptime. He would fearlessly walk through broken glass and raging infernos, killing anyone who stands in his way, as long as he can keep his network up and his infrastructure purring. He probably has little or no sense of humour.

The Software Engineer:
Also known as a programmer, this guy lives in his own little world of ones and zeroes. Everything happens in code. Even a simple conversation about the weather can have you wondering if he's speaking english or some obscure Romulan dialect. He is usually amused by technical jokes that no-one else understands.

The IT Technician:
This is the guy who will fix your hardware and software issues. He is the most misunderstood of the bunch. His standoff-ish behavior isn't due to the fact that he doesn't like you, it's due to the fact that you have yelled at him because your PC isn't working, only for him to find that you never plugged it in. (That happens more than you realise!) This man usually thinks that "sense of humour" is something you can eat.....

The IT Manager:
The head of the IT department is usually completely oblivious to everything happening in the department. His only goal is to procure funds for new hardware and to look good at department meetings. Has a terrific sense of humour, too bad no-one usually finds him funny. People in the IT Department laugh at his jokes because he pays their salary.

So there you have it. I hope this handy little segment has shed some light on the mysterious folk in your local IT Department. Drop by and say hi, give them a smile, and possibly a muffin. Who knows when you will have to call on them again!

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